PCN Care Coordinator

Job title

PCN Care Coordinator Location

Kings Road Medical Centre Salary

£24,960.00 Hours:37.5 hours (Monday-Friday, 07:45-15:45 and 10:30-18:30 -shift pattern) Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE. Caring We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. Excellence We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

Main Responsibilities

Key duties will include

You will allocate work according to demand and ensuring team members are working to their competencies and you will be ensuring that KPIs are met in terms of the turnaround time targets as well as being proactive in recognising potential issues with the view of resolving them quickly. The Care Co-Ordinator will sift through the workflow to ensure that is all appropriate for the clinical team to undertake. The post holder will work closely with the social prescribers for any social issues that patients present with and they will also attend multidisciplinary meetings on a regular basis. You will carry out administrative duties on behalf of the clinical team.

Ideal Candidate

Interested? What you will need to be considered: Experience of administrative duties. Experience of working with healthcare and pervious experience in the NHS or social care. Experience in use of GP clinical systems and knowledge/familiarity with medical terminology. Able to demonstrate a clear understanding of working with confidential information. Ability to work in a busy and demanding environment.

Package Description

How well support you

27 days annual leave plus bank holidays pro rata. Access to our bespoke learning management system and annual formative clinical assessments to support competency development. The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop. Car benefit scheme specialising in electric vehicles. Cycle to work scheme. Travel season ticket loans Discount cards. Employee wellbeing services including free yoga videos and employee wellbeing app.