Senior Sister / Charge Nurse Coordinator | Chelsea and Westminster Hospital NHS Foundation Trust

The Neonatal Senior Sister/Charge Nurse will be responsible for the daily clinical and operational management of the clinical areas and the professional development of the staff within those areas. The Neonatal Senior Sister/Charge Nurse will provide support to all staff and will be required to work in partnership with all multi-disciplinary teams. You will be responsible for providing leadership and professional development for the nursing and support workers within the services

You will work with the Neonatal Matron to develop best practice and ensure that there is consistency across the directorate. In collaboration with the relevant senior nursing team and Matrons, they will be required to provide senior nursing cover for Neonatal unit.

You will also be expected to ensure all staff are compliant with the Trust Safeguarding Policies and procedures.

· To be an expert practitioner, role modelling, demonstrating advanced communication and nursing skills, using expert knowledge and decision making skills in nursing premature and ill new born babies.

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· To recognise deteriorations in clinical conditions and initiate a rapid and appropriate response.

· To be accountable for nursing practice and take every opportunity to sustain and improve knowledge and professional competence of staff.

· To have responsibility for resolving patient/parent complaints relating to clinical care/operational issues within the area.

· To make an assessment of the neonate and families psychological and social needs, implementing an agreed management plan including appropriate referral.

· To promote communication between primary and secondary health care providers and Chelsea & Westminster Foundation Trust, as well as the non-statutory sector of Children’s Hospices.

· To participate in discharge planning from hospital to community services and the families’ home, ensuring a seamless and smooth process. Ensuring care planning is comprehensive and effective.

Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children’s services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid.

We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future.

We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring.

If you haven’t heard from us within 3 weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probation.Some roles may require weekend shifts at multiple sites.

· Working in collaboration with the Neonatal MDT support the transition for babies who are referred to other inpatient services and provide support for families during the transition process.

· To take an active part in MDT ward rounds ensuring each baby’s home hospital is discussed in planning their care in order to arrange early transfers to baby’s local hospital. Update all relevant hospitals on the status of their babies in care at CW.

· Be aware of transfers out of CW that live local to the hospital and liaise with the nurse in charge and relevant consultant to plan babies being transferred back in a timely manner.

· Maintaining appropriate staffing levels within set budgets and identify resource/staffing issues in advance.

· Ensure that sensitive patient records are stored appropriately and that trust Information Governance policies are followed.

· To communicate effectively in a skilled and sensitive manner in both written and verbal form.

· To ensure all nursing documentation for all staff is concise and accurate and reflects the patients’ needs.

· Act as a resource person, providing accurate information, advice and support to the MDT, parents and carers.

· Be aware of the Trust’s safeguarding policies and procedures and demonstrate the ability to be able to and enable others to raise concerns and work closely with the Trust’s safeguarding team and other agencies to protect children.

· To be flexible in the approach to the clinical area and provide cover for any area specified with in your clinical competence.

· Participate in the detection, management and prevention of safeguarding issues within the Neonatal unit.

This advert closes on Tuesday 26 May 2026