HR Business Partner

Who Are We?

At Health Transportation Group UK, we are one of the UK’s leading providers of Non-Emergency Patient Transport, supporting thousands of vulnerable patients across the UK. We proudly serve the NHS, completing over 800,000 essential journeys every year. With 12 operational bases and a dedicated team of over 800 passionate professionals, we deliver safe, caring, and high-quality care across the country.

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What Can You Expect?

We’re currently on the lookout for a proactive and collaborative HR Business Partner (HRBP) to join our dynamic HR team and help shape the future with us.

This is a full-time, permanent role (37.5 hours per week, Monday – Friday). This is a hybrid role with travel to our operational sites in the Ipswich, Colchester, Clacton and Bury St Edmund areas, ​supported by flexible remote working and the support of a collaborative HR team.

As a HRBP, you will be the key link between the business and our people, providing strategic and hands-on HR support across the defined area. You will partner with managers to drive organisational performance, foster a high-performance culture, and lead key people initiatives. Supporting the HR Director, you’ll help deliver the wider HR strategy. As HTG-UK continues to grow, you may also take responsibility for additional contracts and lead a wider HR team as your portfolio expands.

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Typical Day Could See You

Managing complex employee relations cases (disciplinary, grievance, performance, absence).

Leading and supporting change management programmes, including TUPE transfers and restructures.

Analysing workforce trends to guide management decisions and workforce planning.

Partnering with leaders to identify high-potential talent and support succession planning across key roles.

Acting as a trusted advisor to senior stakeholders.

Supporting and delivering HR projects aligned to business objectives.

Developing and ensuring consistent application of HR policies in line with legal, regulatory and best practice standards.

Contributing to initiatives that support employee engagement, wellbeing, and D, E, & I.

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What’s In It For You?

Competitive Salary – c£40,000 - £42,000 per year, plus a company car or car allowance.

Sick Pay & Support – Contractual sick pay and access to Employee Assistance Programme.

Private Medical Insurance.

Generous holiday allowance - 25 days + Bank and Public Holidays.

Increased Holiday Allowance for long service.

Refer a Friend Bonus – Earn £500 for each friend you bring on board.

Fully Funded Training and Uniform – Kick off your role with an initial induction, plus ongoing mentorship and CPD.

Pension Scheme.

Development Opportunities – Clear career pathways, including routes into leadership or clinical care roles.

Engaging Workplace Culture – With regular staff competitions and recognition events/prizes.

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What We’re Looking For

CIPD Level 5 or equivalent (essential).

Extensive experience as a HRBP.

Strong employment law & HR best practice knowledge.

TUPE/change management expertise.

Solid ER case handling.

Strong communicator with the ability to present ideas clearly and influence stakeholders at all levels.

Decisive in fast-paced environments.

Full UK Manual Driving Licence with no more than 6 points and the willingness to travel.

Desirable

healthcare, logistics, or transport experience.

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Our Commitment to Safer Recruitment

Patient safety is our priority. To work for

HTG-UK you will need

Enhanced DBS check (Conducted during onboarding if successful)

Right to work in the UK

Full UK manual driving licence

Satisfactory employment and character references

A satisfactory medical assessment

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​Equal Opportunities

The Company’s Equal Opportunities policy affirms our commitment to ensure that no patient, employee or job applicant faces discrimination - whether directly or indirectly – based on gender, sexual orientation, age, marital status, responsibility for dependants, disability, religion, belief, colour, race, nationality, ethnic or national origin, trade union activity, social background, health status, or is disadvantaged by conditions or requirements which cannot be shown as justifiable.

Safeguarding

The organisation takes the issues of Safeguarding Children, Adults and addressing domestic violence very seriously and therefore all employees at

HTG-UK are expected to

Attend mandatory training on Safeguarding children and adults

Ensure they are familiar with their and the organisation’s requirements under relevant legislation

Adhere to all relevant national and local policies, procedures, and professional codes

Report any concerns to the appropriate authority