Pharmacy Medical Counter Assistant

As a Medical Counter Assistant, you will be a warm and friendly face for customers and patients who visit the pharmacy for their health needs including medication, consultations and advice. You must be a confident, hardworking, and a motivated team player with a keen interest in helping others. Previous experience in pharmacy preferred, however we will consider enthusiastic applicants with retail or medical background. Training will be provided.

Duties include

• Receive prescriptions from patients in accordance to “Prescription Interception Procedure”
• Order and sort Repeat Prescriptions
• Visit local GP surgeries to pick up prescriptions or follow up queries
• Deal with customer queries and refer to pharmacist where appropriate
• Sell Over the Counter Medicines to patients
• Give appropriate healthcare advice
• Provide excellent Customer Service face to face and over the telephone
• Order and Receive Goods from suppliers in accordance to company protocol
• Promote products in a professional and ethical manner
• Advise patients of clinical services provided in the pharmacy
• Signpost to other healthcare services where relevant
• General Housekeeping – ensuring the pharmacy is clean and tidy