Cancer Nurse Specialist - Reframe Cancer

Key Responsibilities Patient Support & Care Deliver holistic, patient-centred cancer support remotely via telephone, video consultation, and digital messaging platforms. Proactively engage with patients at key stages of their pathway, including initial assessment, cancer care reviews, follow-up consultations, and end-of-support reviews, ensuring ongoing assessment of needs. Undertake comprehensive holistic needs assessments and develop personalised care plans in partnership with patients, promoting self-management and supporting the achievement of individual goals. Work collaboratively with the wider multidisciplinary team and treating clinicians to support coordinated care, ensuring timely communication and contributing to the delivery of optimal patient outcomes. Communicate effectively, sensitively, and compassionately with patients and their families, including in complex, emotive, or distressing situations. Provide emotional support, evidence-based information, and practical guidance to help patients and carers understand and cope with the impact of a cancer diagnosis and its treatment. Prepare patients for consultations, investigations, and treatments, ensuring they have a clear understanding of procedures, expectations, and potential outcomes. Support patients following consultations or treatments by clarifying information, reinforcing care plans, and outlining next steps. Ensure all information shared with patients is accurate, up to date, and derived from trusted, evidence-based sources. Maintain accurate, timely, and comprehensive patient records in line with professional, legal, and organisational standards. Communicate appointment information, screening test results, and care plans appropriately, ensuring patient confidentiality is upheld and valid consent is obtained where required. Adhere to safeguarding policies, duty of candour, and professional codes of conduct at all times. Identify, escalate, and report incidents, complaints, and safeguarding concerns in accordance with organisational policies and clinical governance frameworks. Professional Development & Service Contribution Maintain and develop knowledge through ongoing professional development as agreed with the Lead Cancer Nurse Specialist. Actively contribute to service improvements, patient engagement activities, and stakeholder meetings or webinars. Identify opportunities for innovation and continuous improvement in care delivery. Teamwork & Professional Conduct Work flexibly to meet the needs of the service, adapting to unpredictable patterns and emotionally demanding situations. Build and maintain effective working relationships with colleagues, partners, patients, and carers. Act as a role model for professionalism, compassion, and integrity. Collaborate openly, engage in constructive discussion, and welcome feedback.