Marks & Spencer • London Support Office W2 1NW
About this role
From Merchandising and Marketing - Product Development and Design, through to Supply Chain and Space Planning - our mission is to bring stylish wardrobe, home and beauty essentials to our customers via an easy, inspiring shopping experience online and in store that will delight them every time.
As we accelerate the transformation of our business to suit the changing needs of our customer, we need results-orientated colleagues that not only have a passion for our product, but a strong team working ethos, creativity and a healthy commercial aim to join us on our journey.
To stay close to customers, our support teams are in the office at least three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. Here are some of the benefits we offer that make working for M&S just that little bit more special…
- 20% colleague discount across all M&S products and many of our third party branded products for you and one member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days.
- We have discretionary bonus schemes depending on your role and our business performance.
- Get cover for twice your salary up to age 70 (double with our Pension Plan).
- We’ll help you save through our Pension Savings Plan, Share Buy and Sharesave schemes.
- Save on everyday costs through discounts and offers and get access to great health benefits.
- Bike/accessory hire with Cycle to Work and save on tax and national insurance.
- Buy the latest technology with interest-free financing directly from your salary.
- Get access to resources to support your wellbeing, including a free virtual GP service.
- Support your favourite charities by donating through your pay or volunteering for them.
- Industry-leading maternity, paternity, adoption and neo-natal policies, providing support and flexibility for you and your family.
What you’ll do…
As the Senior Merchandiser you will be accountable for delivering future focused multi-channel merchandise forecasting, planning and stock management to deliver profitable return on our stock and ensure availability in line with customer needs. We are looking for digital minded merchandisers with gravitas who have extensive online experience.This is a great opportunity for someone with an entrepreneurial mindset, is excited by a new challenge with lots of opportunity and passionate about the M&S product!
Key accountabilities and measures
- Determine and manage department weekly sales, profit, and stock target setting and re-forecasting, in conjunction with Planning and Finance teams, delivering against market share ambitions set by Buyer and targets agreed with central planning team
- Provide analysis and recommendations for in season trading
- Drive ongoing strategies to optimise performance of stock holding i.e. managing Greige (fabric), minimum order quantity negotiations
- Produce supplier KPI reporting and provide input to supplier performance management decisions.
- Manage promotional and clearance markdown and deliver robust in-season and exit trading, including accountability for corrective action to deviations from sales and stock targets
- Provide leadership and direction to the team, identify, and develop talent and build a high performing team.
Who you are…
Your skills and experience will include
- Working to Senior Merchandiser in either an online or heavily ecommerce focussed business.
- In depth knowledge of the planning & trading complexities associated with multi-channel retailing
- In depth knowledge of the processes and systems required to support the setting and monitoring of forecasts, stock
plans and budgets for sales and profit
- Excellent communication and influencing skills and ability to build positive collaborative relationships
- Ability to lead, coach and manage people to support personal development and drive success
- A digital and global mindset that supports the growth of international and online
Everyone’s welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more
conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting
opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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