Chef

Serco Limited

Chef

Norfolk and Norwich University Hospital, NR4 7UY Band 3 AFC – Permanent, Full Time (37.5 hours p/w – working 5/7 shifts between 6:00 – 20:00, alternative weekends)

£27,000 per annum + Excellent Benefits

Ready to impact a better future? As a Chef in our Retail Catering – Kitchen team, you’ll help deliver high-quality food services that support patients, visitors, and colleagues every day. Your work will directly contribute to a positive experience within a healthcare setting where quality, care, and consistency matter.

In this role, you’ll play an important part in maintaining high standards of food production, safety, and presentation. Your contribution helps ensure that every meal prepared supports wellbeing, enhances satisfaction, and reflects our commitment to making a positive impact on the communities we serve.

What you’ll do as a

Chef You’ll be entrusted to

Prepare and produce dishes in line with agreed menus for retail, patient, and function services

Deliver friendly, efficient, and customer-focused service while maintaining high standards

Maintain food safety, hygiene, and cleanliness in line with all policies and procedures

Monitor food presentation and ensure consistent quality standards are met

Support team collaboration, including training and mentoring kitchen colleagues

Contribute to menu planning and continuous improvement within the catering service

Manage stock rotation, minimise waste, and support cost control measures

Use equipment safely and report any faults promptly

Does this sound like you? You’ll be a great fit for this role if you have…

A basic food hygiene certificate

Strong communication skills and the ability to support and guide others

A customer-focused approach with a passion for delivering quality service

The ability to work under pressure and adapt to changing demands

An NVQ Level 2 in food production, or equivalent experience

Vetting and checks A Standard DBS check will be carried out for this position. This includes spent and unspent convictions, cautions, reprimands, and warnings as permitted under the Rehabilitation of Offenders Act. An Occupational Health Questionnaire will also be completed so we can ensure you have the necessary support to perform your duties.

Discover all you need to keep growing We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

What we offer

25 days plus bank holidays (and the option to buy up to five additional leave days each year)

Up to 6% contributory pension scheme

Park & Ride shuttle service to the hospital

Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression

Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service

Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel

Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity

Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.

Let’s impact a better future, together. Apply today.

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.