Employee Relations Manager

Summary

£55,000* up to £77,000* | 35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re curious, collaborative, and ready to make a tangible impact on where we work.

Just like you.

In order to further enhance our HR operations, a new opportunity has been created within our dynamic and growing organisation to join our Head Office Employment Law team based in Tolworth as a Employee Relations Manager. This is a new, exciting and diverse role leading a newly created Employee Relations team and that will support the hearing of colleague grievances on a national level.

It will be your responsibility to lead a team that is responsible for the hearing of employee grievances on a national level. You will be a great communicator, leader and will ensure that grievances are carried out in line with policy and best practice, ensuring they are managed in a fair, respectful, legal and effective manner. As a manager, you will work closely with the Employee Relations Team Manager to ensure the function is meeting and aligning with the strategic objectives of the company.

At Lidl, we offer a hybrid working model to give you the best of both worlds. Spend three days in our state-of-the-art office, where you can enjoy an on-site gym, restaurant, and more of the perks you deserve. And with up to two days at home, you’ll find the work/life balance you need to thrive.

What you'll do

• Oversee a team of case managers and case support
• Conducting grievance & employee relations hearings and appeals as appropriate
• Conduct disciplinary processes, where required
• Create and deliver coaching on case learnings
• Make process improvement recommendations
• Interpret and analyse trends to influence progress and performance, key trends, patterns and areas of focus
• Ensuring compliance and logging of all cases through the Case Management Tool
• In conjunction with Employee Relations Team Manager, develop and implement local measures (e.g. management upskilling) to limit legal and internal non-compliance risk, identifying risks, potential scenarios and options to mitigate

What you'll need

• Experience in leading a team
• Solid Employee Relations experience, advising to middle management and up to date labour law knowledge
• Experience of leading grievance investigations and delivering outcomes
• Highly developed in handling complex, sensitive and confidential matters
• Full understanding of ACAS codes
• The ability to collaborate and share best practice with a range of stakeholders using your strong influencing skills
• Excellent stakeholder management and people skills
• Exceptional written and verbal communicationManager – Employee Relations
• Strong Google skills (desirable) and HR software proficiency
• Experience within a retail or hospitality environment would be advantageous
• A legal qualification/ CIPD Level 7 (with specialist EL/advanced EL optional units) is desirable

What you'll receive

This isn’t getting by. This is getting what you deserve. Working at Lidl is rewarding, in every sense, because we give you the extensive training to succeed in your role and plenty of opportunities to progress your career here. We are proud to offer a competitive salary from £55,000* up to £77,000* (depending on experience) with 35 days’ holiday per year (pro rata).

Save for your future with our pension scheme, or save today with a 10% in store discount, plus extra discounts on days out, cinema tickets and much more.

Please note your employment is conditional upon the Company receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Disclaimer

due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.