Registered Manager – Supported Living (Learning Disabilities & Autism)

Location

Watford (Hertfordshire)

Salary

£35,000 – £45,000 (dependent on experience)

Reporting to

Responsible Individual / Director

Regulator

Care Quality Commission (CQC)

Job Purpose

To lead and manage a supported living service for adults with learning disabilities and autism, ensuring the delivery of high-quality, person-centred care in line with CQC regulations and best practice. The role includes responsibility for day-to-day operations, compliance, staff leadership, and service development.

Key Responsibilities

1. Service Leadership & Quality

• Lead the service in line with CQC standards aiming for a ‘Good’ or ‘Outstanding’ rating.
• Promote person-centred and outcome-focused care.
• Support individuals to live independently.
• Implement Positive Behaviour Support (PBS).

2. Regulatory Compliance

• Maintain compliance with CQC regulations.
• Ensure care plans and documentation are audit-ready.
• Oversee safeguarding and investigations.
• Apply Mental Capacity Act (MCA) and DoLS.

3. Staff Management & Development

• Recruit, train, and retain staff.
• Conduct supervision and appraisals.
• Ensure staff competency in autism care.
• Build a positive team culture.

4. Operational Management

• Manage rotas and staffing.
• Oversee medication and health & safety.
• Ensure incident reporting systems.
• Work with housing providers.

5. Stakeholder & Partnership Working

• Liaise with local authorities, professionals, and families.
• Manage referrals and placements.
• Handle complaints effectively.

6. Financial & Business Management

• Manage budgets.
• Maintain occupancy levels.
• Support business development.

Person Specification

Essential

• Minimum 2 years’ management experience in health & social care.
• Experience in learning disabilities and autism supported living.
• Strong knowledge of CQC regulations.
• Participation in at least one CQC inspection/interview.
• Experience in a service rated ‘Good’ or above by CQC.
• Knowledge of safeguarding, MCA, and DoLS.
• Leadership and organisational skills.

Desirable

• Level 5 Diploma in Leadership for Health & Social Care.
• Experience with PBS.
• Experience improving CQC ratings.
• Experience with local authority commissioning.

Career Progression Opportunity

This role offers a clear pathway to become a Senior Registered Manager within 2–3 years. The successful candidate will progressively take responsibility for multiple supported living services, overseeing Deputy Registered Managers at each location and contributing to strategic growth.

Benefits

• Competitive salary and bonus potential.
• Professional development and leadership progression opportunities.

Safeguarding Statement

We are committed to safeguarding and promoting the welfare of vulnerable adults. All roles are subject to enhanced DBS checks and satisfactory references.