Serco Limited • Norwich NR4 7UY
About this role
Payroll Administrator
Location
Norfolk and Norwich University Hospital,
Salary
£25,536.11 per annum plus excellent benefits
Hours
Monday
- Friday 8am
- 4pm core hours
- 37.5 hours per week
Payroll Administrator
Location
Norfolk and Norwich University Hospital,
Salary
£25,536.11 per annum plus excellent benefits
Hours
Monday
- Friday 8am
- 4pm core hours
- 37.5 hours per weekReady to impact a better future?
As a Payroll Administrator within our Health and Facilities Management contract, you’ll provide a high‑quality payroll administration service to the Norfolk and Norwich University Hospital team. You’ll play a vital role in ensuring payroll records are accurate, confidential and up to date, while supporting audits, reporting and day‑to‑day payroll operations.
This is a detail‑focused role suited to someone who enjoys working with data, solving payroll queries and supporting colleagues in a fast‑paced environment.
What you’ll do as a Payroll Administrator
You’ll be entrusted to
- Provide payroll‑related administrative services to support the contract.
- Process sensitive and confidential payroll information accurately and securely.
- Manage and respond to payroll enquiries, including investigating issues and arranging back payments where required.
- Review, prioritise and manage workload within agreed timescales.
- Run reports from bespoke payroll and workforce systems and present data in a clear format.
- Manage the shared payroll mailbox and work closely with other Payroll Administrators.
- Maintain payroll records and administrative systems to support payroll audits.
- Carry out general administrative duties such as filing, scanning, photocopying and correspondence handling.
- Use initiative to resolve issues and support continuous improvement.
- Undertake other ad‑hoc duties as required.
Does this sound like you?
You’ll be a great fit for this role if you have
- Strong IT skills and experience using a range of systems, software and networks.
- Excellent Microsoft Office skills, particularly in Word and Excel.
- Exceptional organisational and administrative skills.
- The ability to multi‑task and work under pressure to meet tight deadlines.
- A flexible, adaptable approach in a fast‑moving environment.
- A professional manner and strong interpersonal skills.
- Good written and verbal communication skills.
- GCSEs (or equivalent) in Maths and English (minimum grade C).
- A positive, proactive attitude and the ability to work well as part of a team.
Additional information
This role involves spending a significant amount of time working in an office environment using a computer and requires a high level of concentration when handling enquiries and payroll data.
Vetting and checks
A Standard DBS check will be carried out for this position. This includes spent and unspent convictions, cautions, reprimands, and warnings as permitted under the Rehabilitation of Offenders Act. An Occupational Health Questionnaire will also be completed so we can ensure you have the necessary support to perform your duties.
Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can be confident you’ll be part of a supportive organisation that values professionalism, accuracy and teamwork. We offer opportunities to develop your skills and build a rewarding career within healthcare support services.
What we offer
-
Holidays
25 days plus bank holidays
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Pension
Up to 6% contributory pension scheme
-
Training and development
Role‑specific training and ongoing development opportunities
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Health and wellbeing
Employee Assistance Programme and wellbeing support
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Discounts
Discounts across a wide range of retailers and services
-
Employee networks
Inclusive networks supporting collaboration and belonging
Let’s impact a better future, together. Apply today.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.